Semi Senior IT Helpdesk Support (Full Time, Florida)

Home > IT Jobs > Semi Senior IT Helpdesk Support (Full Time, Florida)

About this job:

Are you a skilled IT Helpdesk professional ready to take the next step in your career? Do you thrive on solving technical issues and supporting users in a fast-paced environment? We are looking for a Semi Senior IT Helpdesk Support to work with one of our clients in the USA. For this Full Time position you should be available to work on Easter Standard Time (EST) Apply Now!

BetterPros unlocks human potential by offering competitive compensation, flexibility, constant learning and growth, and the opportunity to work anywhere you want with one of our +130 active clients across the United States.

What you will do:

Provide technical support to end users across multiple systems and environments.
Maintain computers and servers to ensure smooth daily operations.
Manage backups and ensure data integrity.
Troubleshoot hardware, software, and network issues.
Install and configure applications and devices, including printers and peripherals.
Set up new servers and assist in ongoing infrastructure improvements.
Handle and prioritize support tickets efficiently.
Provide phone support and resolve issues in a timely, customer-friendly manner.

What you'll need to know:

Experience in IT Helpdesk or Technical Support roles.
Solid understanding of computer hardware, servers, and network troubleshooting.
Familiarity with ticketing systems and incident management.
Ability to install, configure, and troubleshoot applications and devices.
Strong communication skills and fluent English to support internal teams and users.
An advanced English level.

A great plus:

Knowledge or experience with Azure, VMware, and Microsoft Cloud solutions.
Previous experience in a similar support environment or MSP/CSP setting.

We’ve got the opportunity, you’ve got the talent.
We want to hear from you!

How does it work?

Explore & Apply

Check out our open positions and apply to the one that fits you best.

First Interview

If you match our open position, we will schedule a 30-minute meeting

Client Interview

Time to showcase your skills.  (Don’t worry, we’ll be with you every step of the way!)

Kick-off Meeting

Congrats on your new job!  We’re so excited to start this journey with you.

Similar job positions:

Energy Data Analyst

This unique property and marina operation needs a simple, precise cost-modeling tool to understand and optimize power usage across their island sites. This is a flexible contractor opportunity with an immediate start, apply today!

Valued skills

Excel,

IT Systems Administrator

We are looking for an IT Systems Administrator to join one of our clients in the USA. For this Full Time position, you should be available to work on Eastern Standard Time (EST). Apply now!

Valued skills

Infrastructure & Automation Engineer

We are looking for an Infrastructure & Automation Engineer to join one of our clients in the USA. This is a Full Time position aligned with Eastern Standard Time (EST). Apply now!

Valued skills

Semi Senior IT Helpdesk Support

Are you a skilled IT Helpdesk professional ready to take the next step in your career? Do you thrive on solving technical issues and supporting users in a fast-paced environment? We are looking for a Semi Senior IT Helpdesk Support to work with one of our clients in the USA. For this full-time position, you should be available to work on Eastern Standard Time (EST). Apply Now!

Valued skills

Figma,

UX-UI Design,

Don’t see an open role suitable for you?

Don’t worry! We are constantly looking for outstanding talents and we’ll have you in mind for future offers.

Why BetterPros:

100% Remote
Work from anywhere with the most innovative US projects

USD
Compensation

ProsAcademy
Level up your skills with tailored mentorships!

Partner with
US Companies

Semi Senior IT Helpdesk Support (Full Time, Florida)

About this job:

What you will do:

What you'll need to know:

A great plus:

How does it work?

Explore & Apply

First Interview

Client Interview

Kick-off Meeting

Similar job positions:

Energy Data Analyst

IT Systems Administrator

Infrastructure & Automation Engineer

Semi Senior IT Helpdesk Support

Why BetterPros:

Subscribe to receive exclusive offers

Filters

Category

Seniority

Add Your Heading Text Here