Architecture
Customer Success Architect (Internal Team, Full Time)
Join BetterPros as a Customer Success Architect (Internal Team, Full Time). Apply now!
Description
Are you an architect who thrives on people, process, and problem-solving? We’re looking for a Customer Success Architect to join our growing team and support BetterPros clients across the U.S. If you’re passionate about building strong relationships and guiding remote teams to success, this is your next big move. Apply now!
BetterPros unlocks human potential by offering competitive compensation, flexibility, constant learning and growth, and the opportunity to work anywhere you want with one of our +130 active clients across the United States.
What you’ll do:
- Build and nurture long-term relationships with U.S.-based architecture clients.
- Oversee the quality and delivery of work by professionals placed on client teams.
- Act as the main point of contact between clients and their BetterPros teams.
- Monitor team performance and engagement to ensure long-lasting partnerships.
- Join client meetings to understand evolving needs and provide tailored support.
- Stay aligned with professionals’ career goals and ensure they feel supported.
- Collaborate cross-functionally to manage onboarding, retention, and issue resolution.
- Use HubSpot to document insights and inform strategic decisions.
- Recommend improvements to make our processes even better.
What you must have:
- A degree in Architecture.
- Experience working in collaborative, client-facing roles.
- Advanced English proficiency (spoken and written).
- Empathy, excellent communication, and a people-first mindset.
- Familiarity with U.S.-based architecture firms and workflows.
- Strategic thinking and strong problem-solving skills.
A great plus:
- Experience in customer success, sales, or business development in the AEC industry.
- Project management skills and a detail-oriented, proactive approach.
- Experience with CRM tools like HubSpot.
We’ve got the opportunity, you’ve got the talent. We want to hear from you! Apply now.
What BetterPros has for you:
Remote and flexible work:
A carefully selected database with the best opportunities.
Connection with top clients in the USA:
We connect you with leading companies in all industries in the United States.
Our team:
We are here to help you connect with your full potential and achieve your professional goals.
Don't see any vacancies suitable for you?
Don't worry! We are always looking for outstanding talent and will keep you in mind for future offers.
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Why BetterPros
Why BetterPros
Work from anywhere with the most innovative US projects
Compensation
Level up your skills with tailored mentorships!
Partner with
US Companies
How does it work?
Explore & Apply
Review our open positions and apply.
First Interview
If you a match for out open position we will schedule a 30-minute meeting
Client Interview
Time to showcase your skills.
Kick-off Meeting
Congrats on your new job!
Don't see an open role suitable for you?
Don't worry! We are constantly looking for outstanding talents and we'll have you in mind for future offers.
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